These are the questions we receive most often, answered briefly. Each one links to the full explanation elsewhere on the site.
Product and strength
What is 7OH? Short for 7-hydroxymitragynine, a minor kratom alkaloid that is concentrated into extract products because it occurs in leaf at well under 0.1%. Full guide.
What is the difference between 7OH and mitragynine? Different alkaloids with very different potency by weight. A 50mg MIT tablet is not comparable to a 50mg 7OH tablet. Comparison.
What strengths do you sell? 12mg, 18mg, 20mg, 30mg and 50mg in tablets, plus a 60mg shot. Shop 7OH.
Which strength should I start with? The lowest – 12mg – unless a healthcare professional has advised otherwise. How to choose.
What does “nano” mean? Finer milling and pressing, which changes how fast and evenly the tablet breaks down – not how much alkaloid is in it. Explanation.
Formats
Tablets or shots? Tablets for value and no measuring; shots for speed, travel and discretion. Comparison.
How many servings are in a shot? Eight per bottle for our 60mg shots – not one. Details.
Do I need a scale for powder? Yes. A calibrated 0.001g milligram scale, used every time. $20 here.
Is powder cheaper? Usually, per milligram – but you accept the measuring responsibility. Assessment.
Price and value
How do I compare prices between products? Work out cost per milligram: price divided by (unit count x milligrams per unit). Method.
Are bundles worth it? They save roughly 5-10% per milligram if you are a settled user of a strength you have already tried. The maths.
Do you offer discounts? Yes – code WELCOME10 takes 10% off orders over $50.
Is there free shipping? Yes, on US orders over $75. Shipping policy.
Quality and testing
Do you lab test? Yes – every batch, by an independent laboratory, with purity panels. Lab results.
Can I see the COA for my batch? Yes. Email [email protected] with your batch number. How to read a COA.
How do I know a lab report is real? Check the batch number matches, the lab is independent and searchable, and results are measured values rather than restated label claims. Checks.
Responsible use
How much should I take? One tablet per day maximum. Do not exceed the label. Dosage guide.
Can I drink alcohol with it? No. Never. Why.
Does tolerance build? Yes, with regular use. Frequency matters more than dose. How it builds.
Does it show on a drug test? Standard panels do not test for kratom alkaloids, but specialised panels do. If testing matters to you, do not use it. Details.
Is it legal where I live? Not federally scheduled in the US, but states and localities vary. Check your jurisdiction. Legality guide.
Ordering
How fast do you ship? Same-day on orders placed before 3PM ET, Monday to Friday. No Sunday shipping. Details.
How do I pay? Cash App, Zelle or Chime with on-screen instructions at checkout.
Can I return it? Unopened, factory-sealed products within 30 days. Refund policy.
More questions
Our full FAQ page answers fifty questions in detail, and you can always email [email protected].
Ready to order?
Free shipping on orders over $500, same-day dispatch before 3PM ET.
